Your Privacy Matters

At Loanpro, we are committed to protecting your personal information and maintaining your trust. Review our Privacy Policy to understand how we collect, use, and safeguard your data, ensuring a secure and transparent experience every step of the way.

Privacy Policy

Last Updated: August 15, 2024

This Privacy Policy explains our policies and practices regarding the collection, use, and disclosure of your personal information when you use our Service. It also describes your privacy rights and how the law protects you. By using the Service, you agree to the collection and use of information as described in this Privacy Policy.

We use your personal data to provide and improve the Service. Your privacy and trust are paramount to us.

Interpretation and Definitions

Interpretation

Words with initial capital letters have specific meanings defined in this section. The same definitions apply whether the terms appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

  • Account: A unique account created for you to access our Service or parts of it.
  • Affiliate: An entity that controls, is controlled by, or is under common control with a party, where “control” means at least 50% ownership of voting shares or other managing authority.
  • Business (for CCPA/CPRA): Refers to the Company as the legal entity that collects and determines the purposes and means of processing Consumers’ personal information, operating in the State of California.
  • CCPA/CPRA: The California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).
  • Company (also “We”, “Us”, or “Our”): Loanpro LLC, 858 Production Place, Newport Beach, CA 92663.
  • Consumer (for CCPA/CPRA): A natural person who is a California resident, as defined by the relevant laws.
  • Cookies: Small files placed on your device by a website to track and store information about your browsing activity.
  • Country: California, United States.
  • Device: Any device capable of accessing the Service, such as a computer, smartphone, or tablet.
  • Do Not Track (DNT): A concept for allowing internet users to control tracking of their online activities across websites.
  • Personal Data: Any information that relates to an identified or identifiable individual. Under the CCPA/CPRA, this includes information linked or reasonably linkable to you.
  • Service: The Company’s website and any related services.
  • Service Provider: Any natural or legal person who processes data on behalf of the Company, assisting with Service-related activities.
  • Third-Party Social Media Service: Any social network or platform allowing users to log in or create an account to use the Service.
  • Usage Data: Data collected automatically from use of the Service (e.g., IP address, browser type, time spent on pages).
  • Website: The Loanpro website at www.loanpro.com.
  • You: The individual accessing or using the Service, or the legal entity on whose behalf the individual uses the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data:
While using our Service, we may ask you for personal information that can be used to contact or identify you, including but not limited to:

  • Email address
  • First and last name
  • Phone number
  • Address (including State, Province, ZIP/Postal code, City)

If you provide your phone number, you agree that we may use it for marketing, analytics, and to enhance your experience. By providing your phone number, you also give express written consent for us to contact you via automated calls, SMS/MMS (standard rates may apply), and pre-recorded messages, even if you are on a Do Not Call registry. This consent is not a condition of using Loanpro’s services. You can opt out at any time by replying “STOP” or by contacting us at (949) 752-9777.

Usage Data:
Usage Data is collected automatically, such as your IP address, browser type and version, pages visited, time and date of your visit, time spent on those pages, and unique device identifiers. On mobile devices, we may also collect device type, unique device ID, IP address, operating system, browser type, and diagnostic data.

Information from Third-Party Social Media Services:
You may create an account or log in via platforms like Google, Facebook, Instagram, Twitter, or LinkedIn. If you choose to do so, we may have access to personal data associated with those accounts, such as name, email, activities, and contact lists, used in accordance with this Privacy Policy.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to monitor activity on our Service and improve performance. Types of Cookies may include:

  • Necessary/Essential Cookies: Required for basic functionality and security.
  • Cookies Policy/Notice Acceptance Cookies: Record whether you’ve accepted our cookie policy.
  • Functionality Cookies: Remember your preferences for a more personalized experience.
  • Tracking and Performance Cookies: Track website usage and performance metrics.
  • Targeting and Advertising Cookies: Deliver advertising relevant to your interests.

You can adjust your browser settings to refuse Cookies. However, some functionalities may not be available without them.

Use of Your Personal Data

We may use your Personal Data to:

  • Provide, maintain, and improve the Service.
  • Manage your Account and provide access to certain functionalities.
  • Fulfill contracts for products or services you’ve purchased.
  • Contact you by email, phone, SMS, or other electronic means for updates, promotions, or information.
  • Provide you with news, special offers, and general information about similar services.
  • Manage and respond to your requests.
  • Deliver targeted advertising to you.
  • Conduct business transfers such as mergers or acquisitions.
  • Perform data analysis and improve our offerings.

We may share your Personal Data:

  • With Service Providers to assist in analyzing and improving our Service.
  • In connection with business transfers (mergers, acquisitions, etc.).
  • With Affiliates and business partners under similar privacy obligations.
  • With other users if you make your information publicly available on our Service.
  • With your consent, for any other purpose.

Retention of Your Personal Data

We retain your Personal Data only as long as necessary to fulfill the purposes in this Privacy Policy and to comply with legal obligations. Usage Data is generally retained for shorter periods unless needed for security, functionality improvements, or required by law.

Transfer of Your Personal Data

Your information may be processed at our offices or where involved parties operate. By submitting your data, you consent to such transfers, provided adequate security measures are in place.

Deletion of Your Personal Data

You have the right to request deletion of your Personal Data. You can update or delete your information by contacting us or adjusting your Account settings. We may retain certain information to meet legal obligations or for legitimate business purposes.

Disclosure of Your Personal Data

We may disclose Personal Data to comply with legal obligations, protect our rights and property, or ensure user and public safety.

Security of Your Personal Data

We use commercially acceptable measures to protect your Personal Data, but no method of online transmission or storage is entirely secure. We cannot guarantee absolute security.

Analytics and Advertising

We may use third-party services like Google Analytics to understand and improve our Service. For advertising, we may use Google AdSense, DoubleClick, and other partners to show you relevant ads. You can opt out of personalized advertising through various industry opt-out mechanisms.

Behavioral Remarketing

We partner with third-party vendors (e.g., Google, Facebook) for remarketing to show ads after you’ve visited our Service. You may opt out of interest-based advertising via browser settings, industry opt-out pages, or mobile device settings.

CCPA/CPRA Privacy Notice (California Residents)

California residents have specific rights under the CCPA/CPRA, including the right to know what we collect, how we use it, and with whom we share it; the right to request deletion; and the right to opt out of the sale or sharing of their information. We do not discriminate against individuals exercising these rights.

“Do Not Track” Policy

Our Service does not currently respond to DNT signals. You can configure your browser to send DNT signals, but we cannot guarantee recognition of these signals.

Children’s Privacy

Our Service is not directed at children under 13. We do not knowingly collect Personal Data from children under 13. If you believe we have, please contact us so we can remove it.

Links to Other Websites

Our Service may link to third-party sites not operated by us. We are not responsible for their privacy practices. Review their privacy policies before providing your data.

Changes to This Privacy Policy

We may update this Privacy Policy occasionally. We will notify you by updating the “Last Updated” date and posting the revised policy on this page. Your continued use of the Service after changes are posted indicates acceptance.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: [email protected]

About
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Loanpro was born from a desire to elevate the mortgage experience. We saw an opportunity to merge the best of both worlds: the professionalism and expertise of a large bank with the agility, personalized service, and competitive edge of a boutique firm. Our founders, with over four decades of combined experience, understand the complexities of the mortgage industry. We’ve witnessed firsthand the evolution of lending practices, and we’re passionate about leveraging our knowledge to empower our clients.

At Loanpro, we believe in a “common sense” approach to lending. We don’t just look at numbers; we see people with unique stories and financial goals. Whether you’re navigating the market for the first time, seeking to expand your real estate portfolio, or managing the complexities of self-employment income, we’re here to guide you.

Loanpro LLC Corporate NMLS: 1661535

Newport Beach Office:
858 Production Place
Newport Beach, CA 92663

(949) 752-9777
 
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All loans subject to credit approval. Rates and fees subject to change. In accordance with Section 326 of the USA PATRIOT Act of 2001, LoanPro, LLC NMLS: 1661535 is required to obtain a copy of the documents used in identifying our new account customers. This notice is being provided to you for adequate notice given under this act. The content provided within this website is presented for information purposes only. This is not a commitment to lend or extend credit. Information and/or dates are subject to change without notice. All loans are subject to credit approval. Other restrictions may apply. Mortgage loans may be arranged through third party providers. This site is not authorized by the New York State Department of Financial Services. No mortgage loan applications for properties located in the state of New York will be accepted through this site.

The content provided within this website is presented for information purposes only. This is not a commitment to lend or extend credit. Information and/or dates are subject to change without notice. All loans are subject to credit approval. Other restrictions may apply. Mortgage loans may be arranged through third party providers.