Terms of Use
These Terms of Use govern your access to and use of Loanpro’s digital application, borrower portal, and website (www.loanpro.com) (the “Service”). By using the Service, you agree to these terms. If you do not agree, please do not use the Service.
Eligibility
You must be at least 18 years old and be interested in information about or applying for financing in a state where Loanpro is licensed (California, Colorado, Tennessee, Florida, South Carolina, Montana) to use the Service. By using the Service, you represent that you meet these requirements.
Use of the Service
- Permitted Use: You may use the Service to apply for mortgage loans, upload documents to our borrower portal, access account information, or communicate with Loanpro.
- Prohibited Use: You may not use the Service for illegal purposes, to violate any laws (e.g., TILA, RESPA), or to interfere with the Service’s operation (e.g., hacking, introducing malware).
- Accuracy of Information: You agree to provide accurate, complete, and current information, including sensitive information like Social Security numbers, bank statements, and tax returns. Inaccurate information may delay or prevent loan approval.
- No Commitment to Lend: Submitting an application through the Service does not constitute a commitment to lend. All loan approvals are subject to credit approval, verification of information, and compliance with applicable laws (e.g., TILA, RESPA). Loanpro does not guarantee loan approval, specific loan terms, or interest rates.
- Indemnification Clause: You agree to indemnify Loanpro from claims arising from your misuse of the Service or violation of these terms.
- Severability: If any provision is invalid, the remaining terms remain in effect.
- Force Majeure: Loanpro is not liable for delays due to events beyond our control (e.g., natural disasters).
- Updates Notification: We may update these terms; continued use constitutes acceptance.
Intellectual Property
All content on the Service (e.g., text, logos, design) is owned by Loanpro or its licensors. You may not reproduce, distribute, or modify this content without permission.
Limitation of Liability
To the extent permitted by law, Loanpro is not liable for damages arising from your use of the Service, including errors in loan processing, third-party actions, or delays in application processing. You are responsible for any fees or costs associated with your loan application, as disclosed under TILA/RESPA.
Dispute Resolution
Any disputes arising from these Terms of Use or your use of the Service will be resolved through binding arbitration in Orange County, California, under the rules of the American Arbitration Association. You waive the right to participate in class actions. This clause does not limit your rights to pursue claims under federal or state law (e.g., TILA, RESPA).
Governing Law
These terms are governed by California law, without regard to conflict of law principles, except where preempted by federal law (e.g., E-SIGN).
Contact Us
For questions about these Terms of Use, contact us at:
- Email: [email protected]
- Phone: (949) 752-9777
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